Last updated July 28, 2026
Quanticator is a monthly subscription. This page explains how to cancel, what happens when you do, and when we issue refunds. Stripe requires these terms to be published, and we would rather they were plain than lawyerly.
You can cancel at any time from your dashboard: Manage billing opens the Stripe customer portal, where Cancel plan ends the subscription. No email, no retention call, no notice period.
Cancellation stops future charges, but you keep your plan until the end of the period you have already paid for. At that point the account reverts to the Free tier and its limits. You keep every script you have already generated — they are yours, and we claim no rights over generated code.
First 7 days: if Quanticator is not useful to you, email harrell.jordon@gmail.com within 7 days of your first charge and we will refund it in full, regardless of how many generations you have used.
After 7 days: we do not automatically refund partial months, since the service has been available to you for that period. We will make exceptions where the service failed to work as described, where you were charged after cancelling, or where a duplicate charge occurred. Ask, and describe what happened.
Service failures: if a generation fails, is cut off, or returns an error, it does not consume your monthly quota — that is enforced automatically. If a billing period was materially unusable because of an outage on our side, tell us and we will credit or refund it.
Upgrades and downgrades are handled through the same billing portal and are prorated by Stripe: you are credited for the unused portion of your current plan and charged the difference for the remainder of the period.
If a payment fails, Stripe retries over several days and your access continues during that window. If every retry fails, the subscription ends and the account reverts to Free. You will not be charged for the period after that point.
Refunds go back to the original payment method through Stripe. Banks typically take 5–10 business days to post them, which is outside our control.
Email harrell.jordon@gmail.com. We aim to reply within two business days.